Welcome to Polar Fitbit Shop! These Terms and Conditions govern your use of our website (www.polarfitbitshop.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for athletes and fitness enthusiasts aged 18+ seeking professional-grade equipment. You may browse our selection of strength training gear, cardio equipment, and accessories without creating an account, but purchases require registration.

1.2 Intellectual Property

All content on this site (logos, product designs, descriptions, images) is the exclusive property of Polar Fitbit Shop and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Responsibility: You agree not to misuse site content or attempt to reverse-engineer any proprietary fitness equipment designs displayed on our platform.

2. Product Information

2.1 Product Descriptions

We take pride in offering competition-grade fitness equipment including:

  • Professional strength equipment (adjustable benches, barbells, squat machines)
  • High-performance cardio gear (air bikes, activity trackers)
  • Premium accessories (belts, battle ropes, plyo boxes)

While we strive for accuracy, product colors may vary slightly due to monitor settings. Technical specifications are subject to change as we improve our equipment.

2.2 Product Availability

Inventory updates in real-time, but occasionally high-demand items like adjustable dumbbells or bench press racks may sell out. In such cases, we’ll notify you immediately and offer alternatives or estimated restock dates.

3. Orders and Payments

3.1 Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. Our team processes your order within 1-2 business days
  3. You’ll receive shipping confirmation with tracking details

3.2 Pricing and Payment

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are in USD. International customers should note that additional customs fees may apply in your country.

User Responsibility: You warrant that all payment information provided is accurate and that you’re authorized to use the payment method.

3.3 Shipping Options

Option Cost Carrier Delivery Time
Standard $12.95 DHL/FedEx 10-15 business days
Free Shipping Free (orders >$50) EMS 15-25 business days

Note: We cannot ship to certain Asian and remote locations due to logistical constraints.

4. Returns and Refunds

4.1 Return Policy

We stand behind our professional fitness equipment with a 15-day return window from delivery date. To qualify:

  • Item must be unused in original packaging with all tags
  • Include proof of purchase (order number/receipt)

4.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Bench pads and accessories
  • Weightlifting belts
  • Exercise/yoga balls
  • Any opened/used equipment

4.3 Return Process

  1. Email [email protected] with:
    • Order number
    • Product name and return reason
    • Photos (if applicable)
  2. Wait for return authorization (within 48 hours)
  3. Ship to: 107 West Canton Circle, Springfield, US 01104

Customers are responsible for return shipping costs unless the return results from our error.

4.4 Refunds

Processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable.

5. Warranties and Liability

5.1 Product Warranties

All professional-grade equipment comes with:

  • 1-year manufacturer’s warranty against defects
  • 30-day satisfaction guarantee (excluding non-returnable items)

5.2 Limitation of Liability

Polar Fitbit Shop shall not be liable for:

  • Incorrect use of fitness equipment resulting in injury
  • Customs delays or fees for international shipments
  • Minor color variations from product images
  • Consequential damages from product use
User Responsibility: You agree to use all equipment as intended and consult a fitness professional if unsure about proper usage techniques, especially for advanced equipment like belt squat machines or adjustable plyo boxes.

6. General Provisions

6.1 Privacy

Your data is protected under our Privacy Policy. We only collect necessary information to process your orders and improve your experience.

6.2 Governing Law

These terms are governed by the laws of the State of [Insert State], USA. Any disputes shall be resolved in Springfield courts.

6.3 Policy Updates

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

Contact Us

For questions about these Terms or your orders:

Email: [email protected]
Address: 107 West Canton Circle, Springfield, US 01104

Thank you for choosing Polar Fitbit Shop for your professional fitness needs. Train hard, train smart!