At Polar Fitbit Shop (“we”, “us”, or “our”), we take your privacy as seriously as we take your fitness goals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website polarfitbitshop.com or purchase our professional-grade fitness equipment. Please read this policy carefully.
1. INFORMATION WE COLLECT
We collect information that helps us deliver premium fitness solutions while maintaining military-grade security:
Personal Information:
- Contact Details: Name, email, phone number, shipping/billing address
- Payment Information: Credit card details (processed securely via PCI-DSS compliant gateways), PayPal account
- Account Credentials: For registered users (username, encrypted password)
Technical & Usage Data:
- Device Information: IP address, browser type, operating system
- Usage Patterns: Pages visited, time spent, items viewed (particularly our professional equipment like adjustable dumbbells or bench press racks)
- Transaction History: Purchase details of fitness equipment and accessories
2. HOW WE USE YOUR INFORMATION
Like our precision-engineered fitness equipment, we use your data with purpose and care:
- Order Processing: To fulfill purchases of professional fitness gear with our signature 1-2 day processing speed
- Customer Service: To provide athlete-level support for your equipment needs
- Product Improvement: To enhance our line of competition-grade fitness equipment
- Security: 256-bit SSL encryption protects your data like our industrial packaging protects your barbells
- Personalization: To recommend equipment matching your training intensity (e.g., belt squat machines for serious lifters)
- Legal Compliance: To meet global transaction security requirements
3. DATA SHARING & DISCLOSURE
We treat your data with the same discretion we apply to professional athlete transactions:
- Service Providers: Trusted partners who assist with payment processing (Visa/MasterCard), shipping, and IT security
- Legal Requirements: When required by law or to protect our business and users
- Business Transfers: In case of merger or acquisition, with appropriate confidentiality protections
We never sell your personal information to third-party marketers.
4. DATA STORAGE & SECURITY
Your data security receives the same professional-grade protection as our premium equipment:
- Storage: Secure servers with strict access controls
- Encryption: PCI-DSS compliant 256-bit SSL for all transactions
- Retention: Only as long as necessary for business purposes or legal requirements
- International Transfers: Protected through standard contractual clauses for global customers
5. YOUR RIGHTS
You maintain control over your data like you control your workout regimen:
- Access: Request details of personal data we hold
- Correction: Update inaccurate information
- Deletion: Request removal of personal data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
To exercise these rights, contact us at [email protected].
6. COOKIES & TRACKING TECHNOLOGIES
We use these technologies with the precision of competition equipment calibration:
- Essential Cookies: For site functionality and secure checkout
- Performance Cookies: To optimize our site like we optimize our adjustable benches
- Marketing Cookies: To show relevant ads for professional fitness equipment (manage via browser settings)
Manage preferences through your browser settings or our cookie consent tool.
7. INTERNATIONAL DATA TRANSFERS
For our global community of serious athletes, we implement appropriate safeguards for cross-border data transfers, particularly for customers in supported regions (excluding some Asian and remote areas).
8. CHILDREN’S PRIVACY
Our professional fitness equipment and services are not designed for users under 16. We do not knowingly collect children’s data.
9. POLICY UPDATES
We may update this policy as we upgrade our product line. Significant changes will be communicated to registered users.
10. CONTACT US
For privacy concerns or data requests:
Polar Fitbit Shop
107 West Canton Circle
Springfield, US 01104
Email: [email protected]
